![eCommunications - Community West Credit Union woman on laptop and phone](https://www.communitywestcu.org/wp-content/media/eCommunications.png)
eCOMMUNICATIONS
Stay connected and informed.
eCommunications have transformed with how we connect with our members, offering streamlined, efficient, and accessible communication channels. In today's fast paced world, we leverage eCommunications to provide real-time updates and personalized service to enhance your experience. By embracing our digital tools, we are able to foster stronger relationships and keep you in control of your accounts.
eStatements
eStatements are a great way to monitor your account and identify strange charges on a monthly basis. The benefits are endless:
- Receive eStatements four to six days quicker than mail.
- Delivered by a monthly email reminder once statements become available.
- Access the most recent 18 months of account statements at any time.
- Download transactions into a money management software (.csv file)
To sign up, log into online banking, click the ≡, and select eStatements.
Access your eStatements by logging into online banking. This step keeps your statement more secure than your physical mailbox.
eNotices
These are notices to keep you informed of any changes or updates to your account such as a missed payment, overdrawn account, or CD renewal. Monitor account activity up to six days sooner and save money - Paper notices cost $5.00 per letter sent.
To sign up, log into online banking, click the ≡, and select eAlert Subscriptions.
eAlert
An eAlert notifies you of specific account activities by sending you an email, text, or online banking message when the event criteria is met. Set alerts every time you receive a deposit, your account dips below a certain dollar amount, or even with every transaction.
To sign up, log into online banking, click the ≡, and select eAlert Subscriptions.